Privacy Policy

This privacy policy applies between you, the user of this website and Big Stamp, the owner and provider of this website. Big Stamp takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

This privacy policy should be read alongside, and in addition to, our terms and conditions, which can be found at: https://www.bigstamp.uk/terms-and-conditions-of-use/.

Please read this privacy policy carefully.

Scope of this privacy policy

This privacy policy applies only to the actions of Big Stamp and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable data protection laws, Big Stamp is the “data controller”. This means that Big Stamp determines the purposes for which, and the manner in which, your data is processed.

What information we collect

Data that is given to us by you

Big Stamp will collect your data in a number of ways, for example:

  • when you contact us through the website, by telephone, post, e-mail or through any other means;
  • when you register with us and set up an account to receive our products/services;
  • when you elect to receive marketing communications from us;

Data that is collected automatically

To the extent that you access the website, we will collect your data automatically, for example:

  • we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
  • we will collect your data automatically via cookies, in line with the cookie settings on your browser.

What we do with the information we collect

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of marketing materials that may be of interest to you;

in each case, in accordance with this privacy policy.

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

For the delivery of direct marketing to you via e-mail, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share data with

We may share your data with the following groups of people for the following reasons:

  • third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
  • third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;
  • relevant authorities – to facilitate the detection of crime or the collection of taxes or duties;

Keeping data secure

We will use technical and organisational measures to safeguard your data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: contact@bigstamp.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.

Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your data:

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your data from our systems.
  • Right to restrict our use of your data – the right to “block” us from using your data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your data.
  • Right to object – the right to object to our use of your data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: contact@bigstamp.uk.

If you are not satisfied with the way we deal with a complaint you make in relation to how your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

How we use cookies and IP addresses

Bigstamp.uk, any associated websites and sub-domains, use small text files, called cookies, to store information in your web browser. The information stored may include preferences, session identification, HTTP information, and IP address.

You can set your browser to not receive cookies, but this may limit your ability to use bigstamp.uk and any associated websites and sub-domains.

IP addresses of computers used to visit bigstamp.uk and any associated websites and sub-domains are stored in our database. This includes when first registering for an account, managing your account details, writing a private or public message or performing any other transaction which results in data being transferred to or from your computer and the website in question.

Your IP address is not visible to the public at any time.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Controlling your personal information

Big Stamp will not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Big Stamp reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.